CHMS 2000 is committed to making your hotel a success. A powerful, yet easy-to-use turnkey system, CHMS 2000 allows hotel staff to effectively market your property, while guests receive unequaled service and attention.
CHMS custom-tailors every system to accommodate your property's unique requirements. Concise billing information, fast reservation processing, and easily accessible data establish this system's superiority. At the touch of a key, management can instantly access up-to-the-minute statistics and vital information.
CHMS 2000's many strengths include:
User Friendly Features — CHMS 2000 is easy to learn and use. This system provides extensive windowing choices for quick access. Formats, commands, on-screen prompts, and procedures are simple and consistent. With pre-programmed, single-touch function keys, help is always at your fingertips.
Efficiency and Versatility — CHMS 2000's many advanced features allow for enhanced guest services. In seconds, your staff can access system-wide rate changes, customer credit limits, travel agent payment schedules, and other client and property data. Other time and money saving features include error checking routines and on-line night audit.
Flexibility — CHMS 2000 is the most flexible system on the market. CHMS 2000's relational database and powerful programming language allow you to rapidly create customized reports, inquiries, enhancements, and interfaces.
Power and Speed — CHMS 2000's combination of UNIX, C programming language and the Intel platform results in unrivaled performance. With its 64-bit technology this system provides instant access to vital information.
Comprehensive Reporting — CHMS 2000 provides detailed activity reports and condensed overviews in all areas, including guest history. corporate programs, travel agent analysis, future revenue forecasts, and house status. The powerful report generator uses easy-to-learn Structured Query Language (SQL) for creating an unlimited number of additional reports.
24-Hour Support — CHMS 2000 offers highly professional and responsive customer service. In-house experts provide skillful installation and experienced training support. In addition, a complete set of instruction manuals describe every system screen and function.
With immediate access to room availability, your staff can book individual and group reservations. Room status changes automatically upon check-in, check-out, and night audit, with automatic room charge calculations. Real-time updating of room availability gives you accurate control of room inventory to better achieve maximum occupancy.
CHMS 2000 accommodates reservations for multiple properties on one system. Remote offices can access all features, functions, and reports. Also, CHMS 2000 supports an unlimited number of rooms, room types, market segments, posting types, package plans, reservation codes, and more. You have unlimited tax rates by room, room type, and folio.
CHMS 2000 includes market and source-driven rate tables, package plans, detailed group reservations management, and travel agent wholesaling management, allowing you to block reservations on a contingent basis. Also, you can adjust rates by season and weekend.
CHMS 2000 front desk features help your staff provide quick and efficient guest service. Check-ins and check-outs are processed rapidly and easily. Your guests will appreciate less waiting, accurate and timely folios, and your staff's unhurried, personal attention. Cancellation of no-shows occur with the touch of a key. Also, the system provides complete housekeeping, guest accounting, and management reports.
CHMS 2000's night audit function allows all front desk functions to proceed without taking the system off-line, or into an 'inquire-only" mode. Normal check-in and check-out procedures continue without inconveniencing your guests.
CHMS 2000's guest history module tracks and quickly retrieves every individual who has ever booked a room at your property. You can book an unlimited number of guests, visits, and records.
A preferred guest file captures every visit, along with unlimited comment pages for guest notes. Also, a unique guest search capability allows flexible, rapid searches by a variety of identifiers.
CHMS 2000's guest history helps you build repeat visits and referrals by arming your staff with comprehensive guest information. Your frequent visitors receive prompt and special attention, encouraging their continued satisfaction and repeat business.
In addition, your sales and marketing staff can use the guest history data as an invaluable strategic marketing resource. Group and market segment rate analysis is always available on-line through pop-in windows, which provide for fast retrieval of information.
You can quickly create, track, and retrieve group business for companies and organizations, contact people, preferred plans, rates and activities. With these master profiles, management can refine and focus decisions and marketing efforts. Month-to-date and year-to-date records show the value of each group and help you build intelligent strategies.
In addition, CHMS 2000's event-master scheduler helps you build profitable meeting and banquet business, and provide the quality service your guests demand. This module matches available space by group size and seating arrangement.
Then, the system creates invoices and billing notices, provides contracts and cover letters, and generates food, equipment, and set-up orders.
CHMS 2000 administers and controls all facets of travel agent relationships and improves your hotel's bottom line. This system allows for instant addition of new travel agents. With CHMS 2000, you can manage travel agent performance as a group or individually. The system maintains commissions earned, prints commission checks, and provides comprehensive reports.
CHMS 2000 provides advanced system features that make the system easy to use, and perfect for greater operational control. CHMS 2000's market-driven reservations process provides a complete set of preprogrammed function keys for extra-fast data entry and on-line information retrieval. CHMS 2000's customized colors enhance data entry and display for your hotel. On one screen, you can highlight tentative reservations, arrivals, guarantees, cancellations, in-house guests, and groups. With color, you can quickly identify and recognize different types of business.
All CHMS 2000 features and functions are simple to access from pull-down windowed menus. You can add reports, rename titles, create your own menu listings, and even custom-design menus according to the clerk's level of responsibility. CHMS 2000's custom windowing ability allows the operator to obtain information without leaving your active screen. More experienced users can move around more quickly by naming programs at the menu prompt.
CHMS 2000's advanced applications meet today's high-performance standards, and provides your hotel with an open pathway to emerging technologies of the future.
Written in industry-standard UNIX and native C programming language, CHMS 2000 is designed for limitless growth in the future. CHMS 2000 runs on all computers compatible with UNIX, eliminating hardware brand dependency and protecting your information investment.
Open systems architecture protects your investment in technology by incorporating existing equipment. Memory and storage are proportional to the size of your operations. Also, your hardware investment is flexible, allowing for future expansion and the adoption of technical advances.
Uniquely flexible, CHMS 2000 interfaces to phone, movie, restaurant, electronic funding systems, and most peripherals. You can quickly access electronic mail, word processing, spreadsheets, back office accounting, and other productivity enhancers.
CHMS 2000 interfaces to all popular hotel subsystems, including point-of-sale equipment, call accounting systems, entertainment system, energy management, and others. CHMS 2000 is totally integrated, so reservations access data from other modules, such as guest history, travel agent, guest cashiering, housekeeping, and registration. CHMS 2000 interfaces to major central reservation systems.
CHMS, LLC. is committed to making your hotel a success. As a developer of property management systems since 1983, CHMS has proven their ability to meet the needs of the global travel industry. As a result, some of the most highly-respected organizations in the world have selected CHMS systems and services for their property management.
At the forefront of their marketplace, CHMS provides hoteliers with affordably-designed systems that utilize the industry's leading edge technologies. With these technologies, CHMS supports the many real-time, transaction-based requirements of their lodging clients.
With over 40 years of combined experience, the goal of the CHMS team is to ensure satisfaction on a personal level. CHMS tailored CHMS 2000 to meet complex user demands and the highest hotel industry standards.